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  Free delivery across India via trusted courier partners.


• Typical transit after dispatch: 3–7 business days, depending on location and courier operations.


• Remote locations may require additional handling time.

We currently deliver across India. If your location is remote or difficult to service, we will contact you before dispatch.

All products are made to order. Production is typically 6–10 days. Complex custom pieces may take 3–4 weeks. Shipping time starts after dispatch.

We email tracking details as soon as your order ships. You can follow the courier link for real-time updates and estimated delivery windows.

• Couriers may require a signature. If you are unavailable, they may reattempt delivery or hold the shipment at a pickup point.


• If you request a safe-place / leave-at-door delivery with the courier, you accept responsibility once marked delivered.


• Unclaimed or returned parcels may incur return shipping or storage fees.

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  Address corrections: Email us within 48 hours of purchase.


• After dispatch, reroutes may incur courier fees and cause delays.


• Please provide a complete street address with phone number and PIN code.

Fixtures are packed with protective materials and sturdy outer cartons. Multiple cartons may be used for large fixtures or split shipments.

• Inspect cartons on delivery and retain all packaging.


• Report visible or concealed damage within 48 hours with photos of the product and packaging.


• We will arrange replacements, parts, or a suitable resolution after reviewing the claim.

• If tracking stalls or shows delivered but not received, contact us promptly.


• We will open a trace or investigation with the courier and keep you updated.

For bulk, trade, hospitality, or commercial orders, we can coordinate suitable domestic shipping based on order size, destination and project requirements.

• Orders may ship in multiple cartons as items complete. You will receive separate tracking numbers where applicable.


• If you prefer consolidation, tell us before dispatch; this may affect timing.

High-volume periods, festivals, regional restrictions or severe weather can impact courier networks. We will monitor and update you if we see carrier advisories affecting your route.

Email info@brassleafstudio.in with your order ID, or reach us via live chat. We are here to help with shipping and delivery questions.